Digital Products Refund Policy

1. Our 3-Day Fit Guarantee

If the product is not the right fit for you, email us within 72 hours of purchase. Include your order ID, purchase email, and a short explanation so we can understand what did not work for you. Approved refunds are returned to the original payment method

• The request must be received within 72 hours of the original purchase
• The guarantee is limited to one refund per customer
• The guarantee does not cover repeat purchases, redistribution, resale, or other abuse
• After the 72-hour guarantee period, digital purchases are final except where applicable law requires otherwise

2. Instant Delivery and Cancellation

Our products are digital files and spreadsheet templates delivered immediately after payment. At checkout, you request immediate access and acknowledge that any statutory right to cancel solely because you changed your mind ends once the digital content is supplied. The voluntary 3-Day Fit Guarantee above still applies

Nothing in this policy limits any statutory rights that cannot legally be excluded

3. Working File Guarantee and Other Exceptions

If a file is corrupted, a download link does not work, or a feature does not function as described, please contact us. We will first provide troubleshooting, a corrected file, or replacement access where appropriate

• Verified duplicate charges will be refunded to the original payment method
• Any refund required by applicable consumer law will be honoured

4. How to Request a Refund or Assistance

Email support@templatenest.pro with your Order ID, purchase email, and a short description of your request. We reply as soon as possible